Case study

Five systems. One Microsoft estate. One team.

A UK principal contractor came to us with their own designs and a wishlist, having spent a long time looking for someone who could actually deliver it. Everything below runs on their tenant, on their data, and belongs to them.

Intranet

A SharePoint intranet of 20-plus bespoke web parts

Their legacy SharePoint sites were merged into a single intranet, with the information architecture and permissions rebuilt underneath. Staff picked it up quickly because it behaves like the Microsoft 365 they already use.

Applied AI

AI training-compliance platform

Reads uploaded training certificates, extracts what matters, and reconciles it against live HR records so gaps surface on their own instead of in an audit.

Field software

Offline-capable health and safety system

Built for site crews working where there is no signal. Captures on site, syncs when a connection returns.

Applied AI

AI bid co-pilot

Finds relevant tenders and drafts a first response against their own previous submissions, turning a standing-start task into an edit.

Replaced SaaS

Self-service resident-microsites builder

Non-technical staff spin up a microsite per development. It retired a third-party SaaS subscription outright.

Outcome

Adoption is the only measure that actually counts.

~70%

Staff adoption on the intranet so far. An intranet nobody opens is a very expensive noticeboard.

5

Separate systems delivered on one estate, by one team, with no integration work bolted on afterwards.

1

SaaS subscription retired, replaced by something they own outright and can extend themselves.

After go-live, the company chairman phoned to thank the team personally. We have described that rather than quoted it, because we do not have it in writing and we are not going to invent a testimonial.

What came out of it

The intranet work became a product.

Building this many web parts to a consistent standard taught us what a reusable toolkit needed to be. That became Athena, which MSPs and agencies now use to deliver intranets like this one without the specialist skills in-house.

Client name withheld pending approval

Tell us what your Microsoft 365 can’t do yet.

Fixed scope, agreed up front